Section 1
Overview
JamzPro™ respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable copyright laws, JamzPro™ will respond expeditiously to claims of copyright infringement committed using the JamzPro™ platform if such claims are reported to our designated copyright agent.
This policy applies to all content hosted on or accessible through the JamzPro™ platform, including performer profiles, media galleries, audio samples, photos, videos, and any other user-submitted content.
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via JamzPro™, please follow the procedures set out in this DMCA Policy.
Section 2
What Qualifies as a DMCA Takedown Request
A DMCA takedown request is appropriate when all of the following are true:
1. The work in question is protected by copyright — original works of authorship (photos, audio recordings, video, written content, musical compositions, etc.) that are your original creation or for which you hold exclusive rights.
2. The allegedly infringing material is hosted on or accessible through JamzPro™ — for example, a performer has uploaded your photos to their profile, or your recorded music appears in their media samples without your permission.
3. The use is not authorized — the person who uploaded the content did not have your permission to do so, and no other legal basis (such as fair use, license, or public domain status) applies.
4. You are the copyright owner or an authorized agent — only the copyright owner or someone expressly authorized to act on their behalf may submit a DMCA takedown notice. False DMCA submissions may expose you to legal liability.
A DMCA takedown request is NOT the appropriate process for: • Disputes about defamatory or false content (use the Report function instead) • Disputes about trademark infringement (contact us separately) • General complaints about a performer or user that do not involve copyright
Section 3
How to Submit a DMCA Notice
To file a DMCA takedown notice with JamzPro™, your written notification must include ALL of the following information as required by 17 U.S.C. § 512(c)(3):
Required Information:
1. Identification of the copyrighted work: Describe the copyrighted work that you claim has been infringed. If multiple works are covered by a single notification, provide a representative list.
2. Identification of the infringing material: Provide sufficient information to enable JamzPro™ to locate the allegedly infringing material on the platform. Include the URL(s) or other specific identifying information (such as performer profile name and specific media item).
3. Your contact information: Provide your full legal name, mailing address, telephone number, and email address so that JamzPro™ can contact you about your claim.
4. Good faith statement: A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
5. Accuracy statement: A statement that the information in the notification is accurate, and, under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
6. Physical or electronic signature: Your physical or electronic signature (typing your full legal name is acceptable).
Where to Send Your Notice:
Submit DMCA takedown notices via email to: DMCA Agent — JamzPro™ Email: support@jamzpro.com Subject line: "DMCA Takedown Notice"
Incomplete notices may not be processed. JamzPro™ will acknowledge receipt of compliant notices and take appropriate action, which may include removing or disabling access to the infringing material.
Section 4
Counter-Notification Process
If your content has been removed or disabled in response to a DMCA takedown notice and you believe the removal was in error or based on misidentification of the material, you may submit a counter-notification.
To file a counter-notification, your written statement must include ALL of the following as required by 17 U.S.C. § 512(g)(3):
1. Identification of the removed material: Identify the material that has been removed or disabled and the location at which the material appeared before it was removed or disabled.
2. Statement under penalty of perjury: A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
3. Your consent to jurisdiction: A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you are outside the United States, that you consent to any judicial district in which JamzPro™ may be found), and that you will accept service of process from the person who provided the original DMCA notice.
4. Your contact information: Your full legal name, mailing address, telephone number, and email address.
5. Your physical or electronic signature: Your physical or electronic signature.
Where to Send Your Counter-Notification:
Email: support@jamzpro.com Subject line: "DMCA Counter-Notification"
After receiving a valid counter-notification, JamzPro™ will forward a copy to the original complaining party and may restore the removed material within 10–14 business days, unless the copyright owner notifies us that they have filed a legal action seeking a court order against the infringing content.
Section 5
Repeat Infringer Policy
In accordance with the DMCA and applicable law, JamzPro™ maintains a policy of terminating, in appropriate circumstances, the accounts of users who are determined to be repeat infringers.
JamzPro™ tracks DMCA notices received and the accounts associated with infringing content. Users whose accounts are associated with multiple valid, non-retracted DMCA takedown notices may have their accounts suspended or permanently terminated.
We define a repeat infringer as any user who receives three (3) or more valid DMCA takedown notices for content they uploaded to JamzPro™, or any user who has been found to have engaged in willful copyright infringement.
Accounts terminated under our repeat infringer policy are not eligible for reinstatement. This policy applies regardless of whether the infringing content was removed following the initial notices.
JamzPro™ reserves the right to terminate accounts more aggressively when there is evidence of willful, large-scale, or commercial copyright infringement.
Section 6
Limitations & Disclaimer
JamzPro™ acts as a platform intermediary and is not responsible for content uploaded by its users. Our DMCA procedures are designed to comply with applicable law and to respond to valid copyright claims.
Submitting a false or misleading DMCA takedown notice may expose you to liability under 17 U.S.C. § 512(f), which provides for damages — including costs and attorneys' fees — against any person who knowingly materially misrepresents that material is infringing.
JamzPro™ does not make legal determinations about copyright ownership or fair use. We follow the DMCA safe harbor process as described in this policy.
This DMCA policy does not limit JamzPro™'s ability to take action against infringing content for reasons other than a formal DMCA takedown notice, including under our Terms of Service, Acceptable Use Policy, or other platform policies.
Section 7
Contact
For DMCA-related inquiries, takedown notices, or counter-notifications:
JamzPro™ — DMCA / Copyright Email: support@jamzpro.com
Please use the subject lines specified above to ensure your notice is routed to the appropriate team member. We respond to DMCA notices as quickly as possible, typically within 3–5 business days.
DMCA notices and counter-notifications