🛡️Trust Score™ System

How We Protect Every Booking

JamzPro™'s Trust Score™ is a real-time intelligence system that evaluates every performer and customer for safety, reliability, and authenticity — so you can book with complete confidence.

How Trust Score™ Works

Every performer on JamzPro™ receives a Trust Score between 0 and 100, calculated from four weighted inputs. Scores are recalculated daily and displayed on performer profiles.

🏆
Trust Score™
0 – 100 composite score, updated daily
👤
Profile Completeness
35 pts
Photos, bio, genres, pricing, and links. Complete profiles score up to 35 points.
📅
Booking History
30 pts
Confirmed & completed bookings, cancellation rate, reliability over time.
🛡️
Verification Tier
25 pts
Government ID, phone, social links, payment account, and background check.
Response Rate
10 pts
Average response time to booking inquiries. Sub-24h earns the full 10 points.

Scores above 80 earn the Trusted Performer badge. Scores below 40 trigger a review by our compliance team.

What "Verified" Means

Verified performers have completed a multi-step identity and quality check. Here's exactly what earns a Verified badge:

🛡️ Verified Performer Criteria
Identity verified with government-issued ID
Phone number confirmed and active
Professional social profile linked
Payment account connected for secure payouts
At least 1 confirmed booking on JamzPro™
Profile completeness score ≥ 80%

Verified badges are awarded by the JamzPro™ compliance team after manual review. Performers can begin the identity verification process in their performer dashboard.

How Risk Detection Works

Our fraud detection system runs 24/7, monitoring every booking request, profile, and interaction for signals of suspicious activity.

🔍

Behavioral Pattern Analysis

Our system monitors booking velocity, cancellation patterns, and account age to identify anomalies automatically.

🤖

Automated Signal Engine

6 detection rules run continuously — from rapid booking floods to fake review signals — flagging suspicious activity in real time.

👁️

Manual Review Queue

All high-severity flags are routed to our compliance team for human review within 24 hours.

🆔

Identity Verification Layer

Performers can submit government ID and selfie for review. Verified status unlocks higher trust tiers and better booking visibility.

Active Detection Rules
Rapid Booking Flood
Performer Profile Clone
Suspicious Payout Request
Repeated Cancellations
Contact Circumvention
Fake Review Signal

Our Customer Promise

JamzPro™ is built on trust. Here's what we guarantee to every customer and performer on the platform.

🔐

Secure Communication

All contact details are protected until booking is confirmed. No spam, no off-platform solicitation.

Verified Reviews Only

Reviews are only accepted from customers with confirmed bookings. No fake reviews — ever.

🛑

Zero-Tolerance Fraud Policy

Performers or customers found engaging in fraudulent activity are permanently removed from the platform.

📋

Full Transparency

Every performer's trust tier and verification status is visible on their public profile, so you can book with confidence.

🎵

Ready to Book with Confidence?

Every performer on JamzPro™ is evaluated by our Trust Score™ system. Browse verified performers and book your next event with complete peace of mind.